Frequently Asked Questions

Q: Who is Ken Garff?

A: Ken Garff was the proud founder of Ken Garff automotive group. Now, over 80 years later Ken Garff Automotive group has dealerships in Texas, California, Iowa, Nevada and Utah. Still run by family, Ken Garff AutoGroup keeps the founding principles of honesty, integrity, and customer service alive.


Q: Who can I talk to about customer service related issues?

A: At Ken Garff our slogan is "We Hear You" and we intend to hear all you have to say, even if it isn't positive. Each of our dealership's websites has inquiry forms to fill out or, if you'd prefer, you are welcome to call the dealership directly to speak with management about accolades or grievances. We appreciate praise and always look to set our short-comings right with you.


Q: How do I get financing for a car?

A: Each Ken Garff Dealership has the best finance department that can get you started right away with financing options that will you fit your needs. In addition to having a finance staff on hand you also have the option of getting your finance applications started online. Visit the 'Finance' navigation button on the top of each Ken Garff website and get your process started so you can get rolling in your new car, truck, or SUV!


Q: Where can I buy parts for my car?

A: Each dealership has their own parts department and can order any part you need. If assistance is needed for an installation of the part then our service department is available for you to make an appointment. Service and Part tabs (navigation buttons) are apparent on the top of each website page. When you click into the department page you'll find the parts/service numbers to call for a part inquiry or service appointment. Ken Garff has dealerships in St. George, Orem, American Fork, Salt Lake, Ogden, and Riverdale and serve the surrounding areas. Find the dealership closest to you and come in for service!