“Do you offer any discounts, promotions, or incentives?”
“Yes! We often have manufacturer rebates and special financing offers. Our team is always happy check which rebates and offers apply to any vehicle you are interested in.”
“Where can I find the interest rate on a vehicle I’m hoping to finance?”
“Rates depend on your credit, loan term, and down payment. We will work with multiple lenders to find the best possible terms for you. We recommend applying for pre-approval here.”(link to pre-approval form)
“Can I get a better deal if I pay in cash?”
“We appreciate cash buyers, but sometimes financing with us unlocks additional incentives. Our team can run the numbers both ways for you.”
“What will my monthly payments be?”
“That depends on a few factors—loan term, interest rate, and down payment. Once we discuss these factors, our team can help find a comfortable payment plan that works for your budget.”
Trade-Ins
“How much is my trade-in worth?”
“Our team will do a full appraisal for you. We base trade values on market trends, condition, and demand. And then we’ll make sure we give you the best possible offer. You can also value your trade before coming into our dealership by going here.”(link to value your trade page)
“Can you match or beat an online trade-in offer?”
“Bring in the offer, and we’ll do our best to match or beat it! Plus, trading with us could save you money on sales tax.”
“Do I need to pay off my current loan before trading in my car?”
“Not at all! We can handle the payoff for you and roll any remaining balance into your new loan if needed.”
Vehicle Availability & Features
“Can I order a custom-built vehicle?”
“Absolutely! Custom orders typically take a bit of time. Our team can walk you through the process and then and we’ll keep you updated throughout the build process.”
Warranty & Maintenance
“What kind of warranty does your dealership offer?”
“Most of our vehicles include a [manufacturer] warranty. Our team is happy to walk you through the terms of that warranty. We also offer extended protection options for added peace of mind.”
“Do you offer an extended warranty?”
“Yes! We have several coverage options depending on how long you plan to keep the vehicle. Our team will walk you through them as we discuss your purchase options.”
“What’s your service department’s turnaround time?”
“We have a great team, but service times vary. Our service will always give you an estimated time for service.”
Test Drives & Delivery
“Can I test drive a car today?”
“Absolutely! Let’s get you behind the wheel so you can see how it feels.”
“Do you offer at-home test drives or delivery?”
“Yes, we do! We can arrange a test drive at your home or even deliver the car after purchase.”
“How long does it take to get a vehicle once I order it?”
“Custom order delivery times vary, but our team will keep you updated every step of the way.”
Leasing vs. Buying
“Is it better to lease or buy?”
“It depends on your needs. Leasing gives you lower payments and a new car every few years, while buying builds equity. Let our team help you compare options based on your lifestyle.”
“Can I buy the car at the end of the lease?”
“Yes! We can go over your buyout price toward the end of your lease, and our team will help you decide if it’s a good deal.”
Insurance & Fees
“What extra fees should I expect?”
“Your total cost includes taxes, registration, and a documentation fee. Our team will go over everything so there are no surprises.”
“Do I need to get insurance before I drive off the lot?”
“Yes, you’ll need insurance. If you don’t have it yet, our team can connect you with our partner providers.”
“Are there any hidden costs?”
“No hidden fees—everything is clearly listed. Our team will review the paperwork with you so that you feel confident before signing anything.”
